Caliber Home Loans, Inc.’s advanced online platform is inspired by the people who actually use it: our Loan Consultants and our customers. We believe technology is the key to empowering Loan Consultants to deliver superior service, simplify day-to-day workflow, and ultimately work smarter.
Our proprietary loan origination system (LOS) and suite of mobile-friendly consumer applications feature seamlessly integrated mobile apps, while our marketing platform ensures that Loan Consultants can promote products and services with ease.
H2O is our proprietary LOS. It is built to help you deliver efficient turn times to provide your clients with best-in-class service. H2O is web-based and easily accessible in and out of the office. Our mobile app gives borrowers a place to access their information and use H2O from anywhere.
AMP houses everything you need to market your business. It’s integrated with H2O, ensuring your customer contact and loan data, as well as your agents and builder contacts are updated every time you start a new loan. AMP is also integrated with your personal website, allowing you to manage your page updates with ease.
Don’t have the time to manage marketing to your customers? We’ll do it for you. Each loan closing triggers our company-provided automated retention campaign, ensuring that your customers will hear from you for the next three years at no cost to you.
There’s a reason Caliber retains purchase better than the industry retains refinance.* Our data science, enterprise analytics, marketing, legal, compliance, and technology (IT) teams have worked tirelessly to create a digital infrastructure that wraps around your Caliber database. If your customers are on the move, we’ll trigger campaigns from AMP – individual emails between you and your customer – to keep them connected with you.
*Per Black Knight Mortgage Monitor Industry same servicer refi retention rates are ~20%.